Terry Blakeman, British Telecom. Driving a Oaf 10-tonner.
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"In this day and age you have got to drive 60% defensively and 40% offensively—it's the only way you can get around," he said. "I think the standard of driving has decreased in the past few years, but you should avoid any trouble. You can throw fuel on the fire by getting into arguments...the best idea is to swallow your pride."
However, he added that it's not always car drivers who are to blame for problems on the road: "It can also be van and truck drivers as well. It is the general motorist. People want to get from A to B as quickly as possible; road rage is something that you have to be observant of."
Blakeman said a driver is more likely to be the victim of road rage in remote countryside than built-up areas. Whatever the location, his advice is simple: "Arguing with another driver would be the worst thing to do."