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L ast to get the call was Daf. The statistics are
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one ring, a "calls recorded" warning and an efficient lady takng just three minutes to tell us once again that a Brian Currie fitter would be with us within the hour. Daf tells us that its system had shown there was already a van on se dealing with the Foden 'breakdown', but by then it had established the true situation, so it took no chances and dispatched a second service van. It arrived within its ETA, but in real life we would have been dealt with maybe 10 minutes earlier Anyway, up popped the second Dafaid van with no less than two technicians onboard day-shift workshop foreman Tom Osborne and recently qualified mechanic Adam Cranny looking to provide succour to our disabled mystery XF95. But why two? "I took the call originally," Cranny told us, but Tom came along as he's 'mister electronics'.'
The Currie Convoy, which was routed to us via a broken down dustcart, was fairly bristling with kit including Des DAVIE electronic diagnostic tester, spare battery and booster, jump leads and fuses.
"On Daf with the majority of electrical faults we use DAVIE," Osborne explained, "But we also get called out to the guy who forgets to disconnect his suzies and then says 'I pulled forward and heard a loud bang on the back of the cab and now I've got no air...'!"
Dealing with the problem of traffic snarl ups was a recurring problem for all of our breakdown technicians. "It depends on the time of dayBedford can be bad during the rush hour," Osborne confirmed. `But because we know the area we can usually get around it."
His advice to drivers who'd rather avoid a breakdown is simple: "Do the daily checks and read the handbook. We find some of them have never been opened and are still wrapped in their plastic cover!"
Duration of initial call: 3min Time for ETA: Immediate ETA: "Within an hour" Time to arrive : 53min