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R&M contracts
Page 71
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Customers buying used trucks are increasingly opting for R&M contracts too, says Lea Murrell. He believes knowing exactly how much any repairs and maintenance will cost each month makes it a big draw for operators.
"Some don't take it on the first used truck they buy, but will often opt for it on the second one they purchase—and will then take the R&M option on the original truck too as they recognise the benefits."
R&M contracts can be taken out on all models in the MAN range, he says, and the current MAN offer, where customers can take a three-year-old ex-contract TGA tractor on a new three-year R&M deal for £231 a week, has proved a great success. "We've had a lot of people coming in for that offer," he says.
For more info on service contracts versus in-house maintenance see CM 20 May.