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'MORALE CRISIS' IN VOSA Vosa vehicle examiners have told Gwyneth
Page 30
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Dunwoody that morale in the organisation is at an all-time low, a fact confirmed by a recent employee survey.
One member said: "There's a morale crisis. How do they expect us to do this job when we get a MOO per year pay rise? I think everyone in the room would agree with me when I say that we are in the very pits of the earth here.
'I'd like to see Gordon Brown spend a day with roadside enforcement and see what work is like in the real world."
Dunwoody acknowledges that there are morale problems in the agency: "We've been very critical of the problems [within Vosa]. You cannot run a system well if your people are unhappy and [Vosa employees] are deeply unhappy."
One insider says: "The results of the staff survey were abysmal. There was no conf dence in management. Vosa scored poorly on many key questions."
A Vosa spokeswoman says: "Vosa has recently undertaken a staff survey; the first since the agency was established.
"Chief executive Stephen Tetlow has pledged to take action on the results, with
leadership, proper personal development, better management of change and effective communications standing out as things Vosa needs to improve."
Union officials say the morale of staff is undermined by the idea that they are being primed for privatisation.
Kevin Warden, Vehicle Inspectorate section secretary for the union, says: "We're being asked to transform our processes and ways of working as well as facing jobs cuts, while all the time consultants are assessing the possibilities of privatisation morale is damaged by all of these things."