I 3 Dosses of small haulage firms have hit back at a report which labels them unprofessional and inefficient.
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A study commissioned by finance house Lloyds Bowmaker says operators need to spend more money on new technology and vehicles to boost their performance.
And the report is calling on smaller companies to follow the lead of large haulage firms to improve their efficiency.
Author Michael Browne, Professor of Transport at the University of Westminster, says: "It is clear larger organisations are exhibiting a high degree of professionalism.
"Smaller haulage firms should consider similar improvements in vehicle and information technology if they are to achieve the productivity gains that can lead to a financially secure future."
But Eddie Widdowson. transport manager of east London-based Eldridge Haulage says: "I take great exception to this. It's all very well talking about investment, but where does the money come from?"
Graham Stone, proprietor of Cornish haulier G T Stone, says: "We have seen a lot of big firms come and go, and we've survived three recessions, so we must be doing something right."
And John Bridge, managing director of W H Bridge (Haulage) of Oldham, points out that small and large firms operate in completely different worlds, "Big firms just can't compete when it comes to spot hire. They can't react like us, I can't see how on earth they can be called more professional."