AT THE HEART OF THE ROAD TRANSPORT INDUSTRY.

Call our Sales Team on 0208 912 2120

. ace to . ace

29th August 1975, Page 26
29th August 1975
Page 26
Page 26, 29th August 1975 — . ace to . ace
Close
Noticed an error?
If you've noticed an error in this article please click here to report it so we can fix it.

Which of the following most accurately describes the problem?

Keywords : Atr, Cynic, Heathrow, Culture

till, there must be something the idea of togetherness with astomers, especially now that iings are tough : more and tore companies seem to be olding marketing events. /ilkinson Transport, for Istance, have just held a

'o-day customer conference at ie Heathrow Hotel, attended y 50 distribution executives— rid addressed by Cyril Smith, IP, among others.

Wilkinsons wished to improve the depth of ntlerstanding between iemselves and their customers L the context of actual transport erformance measured against istomer wishes."

I think it all makes quite acid sense, though cynics could [Die that normal sales visits 'mild suffice. The great value, feel, about these affairs is that re castomer meets the transport asses face to face, and is liable pass on a franker and more seful assessment of service eds (and present performance!) ian may filter back to the irectors in the normal way. Meanwhile, 1 suppose, small millers will have to content remselves with presenting the :casional bottle of whisky to iyal customers. Though the ay the trade is this year. I atr there may be a run on 11f-bottles at the off-licences.

Tags

People: Cyril Smith

comments powered by Disqus