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Cawleys has no formal incentive scheme to raise driver productivity for fear of compromising its stance on compliance.

28th October 2010
Page 30
Page 30, 28th October 2010 — Cawleys has no formal incentive scheme to raise driver productivity for fear of compromising its stance on compliance.
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Which of the following most accurately describes the problem?

Buckingham says that with skip Lorries in particular, some drivers are invariably quicker at completing pbs than others. As a result, they end up doing more work.

He feels that offering a clearly defined reward for this could result in some areas of compliance, such as keeping within speed limits, being ignored.

Instead, depot managers reward drivers on an ad hoc basis. "He will obviously see what work the driver has done on a daily basis and also what the vehicle has earned for that week. We don't put a figure on it. Drivers are aware of it, but they're not chasing it "

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