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I disagree with a Vosa decision what can I do?
28th June 2007, Page 24
28th June 2007
Page 24
Page 24, 28th June 2007
— I disagree with a Vosa decision what can I do?
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Three options are open to you.
The first step is to contact the manager of the local office and register a complaint. If you don't think the complaint has been dealt with properly, you can contact Vosa's customer complaints co-ordinator, who should investigate the problem.
If you still aren't satisfied, you can refer the complaint to Vosa's chief executive, who will try and resolve the matter.
Vosa contact details can be found at www.vosa.gov.uk