1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140 
I EI LA C4YA!I(Iii . "
Page 25
If you've noticed an error in this article please click here to report it so we can fix it.
Getting statements from witnesses as soon as possible is vital, since the accuracy of the information they can provide is reduced as time passes Recall can be affected by, for example, post-event enhancement or the unconscious merging of ideas and perception In addition, if witnesses are not co-operative, perhaps fearing criticism, it might not be worth persevering to obtain their statement, although the failure to co-operate with an employer can be treated as a disciplinary matter, When conducting an interview, it is vital to remind the witness that the purpose of the investigation is to prevent recurrence and not to apportion blame. Put the witness at ease and be sympathetic.
Your questions should be designed to tease out facts, not opinions on unrelated matters, which may subsequently be damaging to the organisation.