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FICif recovery: At what cost?
Page 37
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It should cost a car driver £105 to have his vehicle loaded onto a recovery vehicle and there is then a £12-a-day storage charge. It is not unknown for these to escalate--a charge for winching in addition to the 'loading' fee, for example, perhaps with a management fee and sundries on top, can double the price.
But at least there is a framework. For stranded trucks there is no such statutory menu pricing, "Operators are entitled to seek reasonable charges for work: bank holidays and night-time will be premium charges," says Mike Eagles. "Use of specialist equipment, manpower and level of work involved will affect the price. You can't standardise recovery."
Fair enough, but why have some hauliers found that police-nominated recovery operators are more expensive? According to Andy Smith of the l(SVRG: "The humungous level of charges are partly to defray the amount of stuff [that recovery operators in managed schemes] pick up and are not paid for." One operator told of being charged 12,100 for recovering his truck which was up an embankment off the M25; his usual recovery operator said the job could have been done for 1300.