LT management is happy with report
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FOLLOWING its leakage to report on LT's own activities, Management Consultants, has Transport executive board.
LT chairman Ralph Bennett said that the report was commissioned two years ago when he assumed his present position. 4nd was intended to be hardhitting and confidential.
The report accuses LT's management of bureaucracy and complacency and says there has been a lack of awareness of the need for change.
The report acknowledges technical excellence of management below the executive board, LT's recent reorganisations of the buses and underground.
But it concludes that the executive board lacks a cohesive policy, has not in any case translated its objectives into a strategic plan, is weak in gaining the GLC's acceptance of its policies, is too self-absorbed and does not adequately communicate its decisions downwards, is relatively ineffective in monitoring the performance of the business, and does not ensure firmly enough that. the media, the controversial produced by PA International been published by the London remedial action is taken where needed.
Mr Bennett said LT accepted the need for further change and 'would recommend to the GLC that he should be released from departmental responsibilities and concentrate on reestablishing the confidence of 'the GLC, instilling a_sense of purpose into the organisation, ensuring a corporate rather than functional approach to management, and to guarantee improved and developing performance.
He described the report as "precisely the sort of positive contribution that he was looking for from the consultants" and said that he had already acted on its findings.