'Any complaints?'
21st January 1972, Page 22
21st January 1972
Page 22
Page 22, 21st January 1972
— 'Any complaints?'
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• Four bus inspectors operating in the southern division of SELNEC are to have their photos printed on 30,000 leaflets which will be "posted" on vehicles and sent to local authorities, firms and schools. Bus passengers will be encouraged to contact the inspectors by telephone or in person with any travelling problems or complaints they may have.
In addition, the inspectors are to visit premises to introduce themselves and to outline the aims of the new "getting to know you" scheme.
Mr K. Holt, southern area manager, who thought up the scheme, told CM: "We want to do away with the 'we'll let you know' attitude".
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K. Holt