Bus firm slammed for poor services
Page 18
If you've noticed an error in this article please click here to report it so we can fix it.
• Bus company Luton & District has been severely warned for failing to run two services in Luton according to its registered particulars.
Eastern Traffic Commissioner Brigadier Compton Boyd called its planning "flawed" and "totally misconceived".
The company had never operated one of the services. On the other, which was due to end in March, drivers had interpreted instructions to miss out part of the route when running late.
Boyd said that "indifferent, ill-informed and casual management" was no excuse. The company had even encouraged drivers to break the rules.
He added that if the company appeared before him again for a similar malpractice he would consider ordering it to pay 20% of its fuel duty rebate grant for three months. The firm would have "volunteered itself for the guardroom".