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HOW'S THE VI DOING? Chl READERS HAVE THEIR SAY
Page 14
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Many hauliers believe that Vehicle Inspectorate test cc tres need a complete overhaul if they are to serve customs efficiently and effectively.
Dealers also say they are caught between a rock and hard place when dealing with understaffed test stations the one hand and customers with increasingly tight margi on the other.
Bedfordshire haulier John Vesper was recently given conditional discharge for a dispute with the VI, and was th given a formal warning I CM 12-1B September). He says t fault lies with the management: "Some lot the centres] a better than others."
Paul Riches, owner of Bedfordshire-based Paul Rich Skips. says the Royston, Harts, test station is one of the be ter centres. Staff there are very helpful, he adds: they ha adequate facilities and make customers feel comfortab But he admits this is not the same at every centre.
Another operator says problems have become won since VI technicians prevented company fitters from sha owing them during test procedures: "In the old days my fitt would have been there watching them. Now you can't and v are being failed on silly and stupid things. We should be able verify what they have done."
But if we are to see much needed improvements, I warns, it's not only the attitude of staff that must chang "Keep VI non-privatised and bring in new equipment—some It 1s20 years aid, particularly the rolling roads."