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eeping your cool
Page 56
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Having an accident out on the road is bad enough, but as a professional driver, the problems are magnified. Here are our top tips to gettin surance claims paid promptl
Words: Joanna Bourke
According to the Department for Transport's (DfT) Road Casualties Great Britain 2006 report, there were 11,336 HGV accidents in 2006, 458 of which were fatal. Two years on, it would be fair to assume this number may have increased. With factors such as more foreign commercial vehicles on the roads, and drivers feeling the pressure of rocketing fuel prices by working intensely long hours (CM 10 July 'Truck driving is second most sleepdeprived profession'), there is now more reasons for operators to be prepared for those worst-case scenarios.
By their nature, HGV accidents can result in big insurance claims and extensive paperwork.
Effective communication with insurers is vital, and we look at what operators can do to speed up the claims process. •