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Hi-Q keeps up with call-out increase

18th May 1995, Page 120
18th May 1995
Page 120
Page 120, 18th May 1995 — Hi-Q keeps up with call-out increase
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Which of the following most accurately describes the problem?

• The Hi-Q Tyreservices Actionline has reported a 28% increase in the volume of its call outs to stranded commercial vehicles over the past 12 months. Despite the increased load, the service still boasts an average call-out time of 92 minutes from the initial call to the moment when the repaired vehicle gets moving again.

The service is co-ordinated from a centre in Loughborough and is serviced by more than 600 vehicles operating out of 320-plus Hi-Q centres nationwide.

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