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Bookings were made in alphabetical order, se thetirst call was

18th December 2008
Page 73
Page 73, 18th December 2008 — Bookings were made in alphabetical order, se thetirst call was
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to DHL just after 09:00. A quick and accurate telephone L.wking system gave the price and an estimated collection time of before noon. At 11:30, the lady driver, wearing the distinctive yellovi and red DHL fleece anived in a dirty Vivaro. During the very efficient 10-minute paperwork process, she managed to tell us that she works two days a week, had stayed with DHL for longer than average for a woman and writes a column for the company magazine. Just 1017ninutes shy of a day after collection, it arrived in Kent delivered in a liveried van that was driven by a uniformed male around 40 years old. as indeed were all five parcels. The DHL parcel was only one to nave been molested, carrying 'Repacking" tape. the box showed very minor signs of crushing, Intlich would have normally gone unnoticed, bathe contents were undamaged.

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