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Backioading is simply good business practice, say most hauliers. But to make it work, you need good business sense. Here's what the hauliers we spoke to advise: Use your charm. Other hauliers know you need a backload, and can drive down the rate. Getting a decent rate is a skilled sales job. Don't take the first backload that comes along. Check loading and unloading times, final destination and any extra mileage. Ensure the delivery is going to work around what you've got planned for that vehicle—otherwise the backload could actually cost you money. Take care who you accept backloads from. If it's a firm you're not already familiar with, make the effort to check them out—that way you might avoid a bad debt.
Pay other hauliers promptly when they take backloads from you. You're both in this together and what goes around comes around. Try to build up relationships with other hauliers in key locations. If you can establish an atmosphere of co-operation you can both benefit by scratching each other's backs.
Consider joining an organisation like the Transport Association (visit wwwqrans-assoc.co.uk). Not every haulier is eligible, but those who are will benefit from being part of a nationwide "self-help" network of fellow hauliers.
Such is the nature of baridoading that rates are never going to match those of outward loads.
There is no reliable rate structure for backloads, but most hauliers would expect to achieve at least 50% of their outward rate for a return load if it is to be worthwhile,
Alex Began, director with Scunthorpe-based Thompson-Martin Group, says he looks for at least 60%, "but that depends a lot on the ease of loading, the destination and other factors. Bear in mind that a third of the cost of running a vehicle is fuel, so you've got to get your calculations right". Membership of an organisation like the Transport Association can optimise the efficiency of backloading; Brian Paisley, operations manager with Simpson Bros, says TA members can achieve 90% rates. If we have a £100 job we could offer that to other TA members minus £10 for doing the admin work,' he says. "Outside of the TA rates for return loads are usually lower—although we wouldn't give a lower rate to a non-TA member"