stomers will pay r reliable service
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:NT survey by Freight tion Services shows that customers are prepared or reliable service rather op around. Because of pacity customers could to 20 per cent on haul but say they want to ible, rather than cheap, mbalance of traffic betDducing and consuming uses concern and H ses operators are chargards traffic at round trip they can obtain back loads at 50 per cent of the out ward rate this is treated as a bonus.
The survey found that rates negotiated between November and January could be revised about June or July. Customers were reluctant to look at requests for a revision of less than a 10 pence cost rise. Costs generally have risen by 20-25 per cent according to the sot vey. This fact is confirmed by CM's 1980 Tables of Operatinc Costs to be published next month.