RHA members get a speedy recovery
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christopher.wa1tonIrbi.co.uk ROAD HAULAGE Association (RHA) members involved in a breakdown or traffic incident should see their vehicles recovered more quickly as a result of an agreement between the Highways Agency (HA) and RHA Rescue.
A new 'hotkey' service will see the HA's National Vehicle Recovery Service (NVRS), which is run by FMG Support, fasttrack through private recovery arrangements for RI IA members.
Now, under the hotkey agreement, if a traffic officer is informed that a driver of a broken
down vehicle is a member of RHA Rescue, the HA will have to notify it immediately.
NVRS manager Gary Bacon believes the new system should speed up the whole recovery proc
ess. clearing the road for all other drivers. "'The new arrangements will also provide two-way communications between our control rooms and RHA Rescue, giving our traffic officers better intelligence on recovery times and arrangements," he explains.
Geoff Dunning, RHA chief executive, adds: "When time is money, the speedy recovery of a vehicle is of paramount importance to both the driver and the employer. To that end, the RHA considers the hotkey really will get the operator's show hack on the road.
RHA Recovery is managed by Lantern Recovery Specialists.