Communication, at workshop level and between operators and manufacturers is
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a vital issue. We preach on about this regularly on these pages to emphasise the crucial role it plays. The battery feature in this edition highlights a belief that dialogue between some OEMs and battery producers is sadly lacking. It is astonishing that today some new trucks still leave the bodybuilder equipped with the factory-fit battery—a battery which may well prove hopelessly inadequate for the application. The reluctance to embrace electronic technology lives on in many quarters. Diagnostics appears to be a particular problem, be this clue to a lack of equipment or poor knowledge. Good communication is at the core of both of these problems. Dealing with electronics requires re-education. Workshop practice must be injected with new levels of cleanliness, subtlety and methodical precision if modern ABS and engine management systems are to be successfully cared for. Why don't people talk more?