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OPINIONS FROM OTHERS.

15th November 1917
Page 22
Page 22, 15th November 1917 — OPINIONS FROM OTHERS.
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Which of the following most accurately describes the problem?

Is the Agent Wanted ?

The Editor, THE COMMERCIAL MOTOR.

[1552] Sir,—I have read with interest." Inspector's" candid article "The Agent Is He Wanted ? " Perhaps you could give me space to analyse his article, which is only too true to a certain point. He seems, however, to miss the human factor, which must be taken into consideration How many agents really try to act in the interests of the user, and sympathize with him in his needs ? Not every prospective buyer of a, motor vehicle buys front judgment. His inteivests and desires usually overrule his judgment, and it is in the appreciation of this that the agent of the future must qualify. .

From personal experience in Canada and this country, Ihave found him a very cold-blood&I person, who seems to think that-the buyer, after he has been supplied with hisquota of catalogues and tracts, is finisheel with. Personally, I would advise a battery of up-lo-date firms' representatives in every large centre to be switched, as occasion demands, to outlying districts. There is a number of agents in this country who have simply "gone into the business," and their lack of knowledge of actual 'requirements must be a serious matter to the firm which puts its interests in their hands. -As " Inspect-or" says, there will be many recruits to tho motor service world after the war, but the position will be too serious and the pace -too hard for -firms to jeopardiso.their interests in the hands of amateurs, no matter how zealous.

I think—as I have said before—that the salesman . should have the clinching of the deal in his 'hands, .guaranteeing the buyer all the time. At the same time the agent should give all the publicity pessible with

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articles at his disposal, the firm, of course, ft-nalitsing him. But we must have sympathy with the user first, last, and all the time.—Yours faithfully, 4. Mum:to WittiAmsoN.

Is It a Revival ?

The Editor, THE COMMERCIAL MOTOR.

, [1553] Sir,—Re .your interesting description of "The Suffolk Punch," on page 176 of your issue of 18th October, it may perhaps interest your readers to know that about 50 years ago Messrs. Tuxford, of Boston, made an overtype engine having loco boiler, chimney behind, chain-drive, tender front, and steering wheels actuated as in modern petrol motors. Very likely Messrs. Garrett's engine is vast improvement, but Messrs. Tuxford mad-e a portable engine in those days. with a Very durable boiler, having flue and return tubes, and vertical engine on end-of boiler in an iron case. I kept -one of these in repair for many years, which did all the threshing, corn crushing, chaff cha cutting, and cake breaking On a large farm, and I knew of two others -which did a lot of cultivating and plottghing in addition. notice that a question has recently been asked concerning " butterfly " ploughs. Does this: refer to the steam-balance phi*, the great advantage of which is that it turns its furrows all one way, so ploughing the* whole.field without leaving any ridges or open furrows? Why not make double engine sets with oil engines? There is plenty of work, on large. farms for to engines. I know one farrnei.who found work. for four engines, two ploughing nne portable, and one vertical, on hi S Own farms. -4o-urs faith

funolly,msey. FILED PA.GE.

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Locations: Boston

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