HOW THE INDUSTRY CAN HELP ITSELF
Page 24
If you've noticed an error in this article please click here to report it so we can fix it.
The Insurance Fraud Bureau has issued guidelines for fleet operators to minimise the chances of ‘crash for cash’ scams succeeding. These include: ● be aware of repeated accidents in the same spot because many fraudsters target fleet vehicles and are likely to use the same location again. Instruct drivers to be cautious of vehicles driving in an odd or erratic matter – give them a wide berth and maintain a safe breaking distance; ● drivers should record a description of the driver and all people from the other vehicle to avoid claims for phantom passengers who were not present, but are being claimed for under insurance; ● drivers should record the damage to all vehicles at the scene. They should take pictures where possible and record all circumstances of the incident, including weather conditions and the time of the accident; ● drivers should ask the other driver to write down his personal details and get the handwriting witnessed. The driver of the other vehicle might not be its owner or the person who ultimately claims damages. Try to preserve fingerprints by placing the note in an envelope; if in doubt, call the police.
The Insurance Fraud Bureau has a cheatline for reporting suspected insurance frauds on 0800 4220421 or go to www.insurancefraudbureau.org Details of the government’s response to the Transport Select Committee are on http://bit.ly/r0F0z9 To watch a crash for cash scam in operation, go to www.youtube.com/watch?v=bwGBSfMzBjY