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IMPROVING THE AFTERMARKET AND SALES PACKAGE
Page 21
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I Montracon's next strategic goal "is to try and improve the aftermarket side", says Bryant. That means creating a nationwide service and repair network like a truck manufacturer. "We want at least 50 service points within the next 12 months," he says. 'We're not looking for 'Gin Palaces', but for people with space and who have got the engineering capability and are prepared to get up at two o'clock in the morning to fix a trailer"
The process of finding those people has already started; Bryant says he's been surprised by the number of people who've already called Montracon. "We've actually only been looking for around two months but it's incredible how word at mouth has got around."
There are also plans to expand the contract hire operation. Bryant says: "it's a fine line betare we compete with our customers but I do think that the trailer Industry Is lagging behind the truck industry by at least 10 years."