BUYERS AWARE
10th June 2010, Page 45
10th June 2010
Page 45
Page 45, 10th June 2010
— BUYERS AWARE
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We ask the trio to highlight their key purchasing criteria. Banister kicks oft "Whole-life cost is always significant, together with added value afterrnarket support, the engineering team, and aftermarket products. Even though manufacturers are big, they should be close to the customer, being quick to react to demands."
Howard adds: -Is the organisation forwardthinking? Sometimes it's good to speak to your peers, some may have recently switched supplier, so I ask how good their relationship is with that manufacturer can you talk to the people that matter when you have a particular problem? If you can't get on with them, then its pointless."