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OPERATOR VIEW
Page 35
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• ANDY BOYLE, owner of Ledbury-based ABE TRANSPORT, has been a Palletline member since 1994. He says: "I was convinced that general haulage was going nowhere but the pallet business was a hard, hard slog for the first three years. From 19116 onwards, people started to accept the idea as a proposition and since the turn of the century I have been gobsmacked at the way business has gone forward. There are so many networks now, you can only be better or cheaper. Every network has to cover the country and some of the companies you take on won't cut the mustard. That's not to say that Palletline is perfect, but you have to keep banging the drum to get it right! If there's a weak member, he'll rue the day he met me."
OPERATOR VIEW • MALCOLM CONQUER, depot principal of SIGNET FREIGHT SERVICES in Slough, says: "We run our own trailers into Europe, and everything which comes back from there we put into the Palletways system for next-day delivery, which gives us the edge over competitors who try to do it all by wheels. Being a member has given us a spectrum of services nationwide, opening all sorts of doors."