Investigating Complaints of Bad Service by Motor Coaches.
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We are glad to note that efforts are being made to deal with certain complaints which have been received from the travelling public regarding bad time-keening on certain motor-coach services and, in some cases, the stranding of passengers at places far from their homes—grievances about which have been ventilated in the daily Press.
With the object of investigating complaints of this nature, a Scrutiny Committee was recently set up by the Motor Hirers' and Transport Association. This committee is representative of a large proportion of the long-distancecoach traffic and will, of course, have power only,to deal with the members of B34 the Association, although any investigation by a committee of this kind is bound to exercise a salutary effect even upon non-members.
The chairman of the Scrutiny Corn
mittee is Mr. Montague Logette, managing director of G.B. (Motor Tours), Ltd., and The committee includes -Mr. H. T. Richards, of Rickards, Ltd. ; Mr. IL C. Godfrey, of the District Messenger Co.; .Mr. L. Turnham, of London Coastal Coaches, Ltd.; Mr. A. Kelcey, of Orange Coaches, Gillingham; Mr. J. H. Lowe, of Grey Coaches, 'London ; Mr. E. P. Horobin, of the East Kent Road Car Co., Ltd.; and Mr. A. E. Tapper, of the Mayfair Transport Co., Ltd.
There is a suggestion that the coaches and literature of the companies in the Association should be provided with a -distinguishing badge.