Pinewood Computer Systems? There’s an app for that
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PINEWOOD COMPUTER Systems has launched an iPad application for dealers. The app is designed to help sales teams become more mobile and effective and not rely on a desktop computer for vital information.
MD Neville Briggs says the app frees personnel from being tied to their desktop dealer management software, allowing them to interact more effectively with customers.
Its first trial at a dealership in Derby has seen a minor revolution in how sales and service personnel work, Briggs says.
“The app lets service personnel enter a customer’s registration number as soon as they drive onto the forecourt, so that by the time they have stepped out of the vehicle, they know their name and can greet them at the door.
“From there, they can take the customer to a desktop terminal and if they already have a service or sales appointment, guide them to the right department and hand them over to the appropriate person,” says Briggs.