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WHEN CLAMPED...
Page 22
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• Don't lose your temper or attempt to remove a wheel clamp unless you have exceptionally good reasons you could be sued for criminal damage.
• Contact the telephone number shown and ask for release or speak to an on-site member of staff.
• Check whether warning signs and boundaries are clear enough. You could take a photograph to use as evidence later.
• Ask the wheel-damper who they work for, whether the landowner's authority can be produced, and whether they have a licence from the SIA.
• If you don't think a wheelclamper is licensed, don't pay the release fee. If it refuses to release your vehicle without a fee, call the police. An unlicensed wheel-damper is committing a criminal offence. Report unlicensed wheeldampers to the SIA.
• If the wheel-damper uses threatening or intimidating behaviour, you should report this.
• If the wheel-damper is licensed, you will have to pay the release fee, but insist on a receipt.
• If you think you should not have been clamped, for example because the warning notices were inadequate, or the release fee was too high, the only way to get your money back may be through the courts. A solicitor will be able to advise you on the chance of winning the case. www.adviceguide.org.uk