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MOBIL SERVES

19th February 1960
Page 66
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Page 66, 19th February 1960 — MOBIL SERVES
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Which of the following most accurately describes the problem?

MOTOR TRANSPORT

MOBIL FUELS AND LUBRICANTS are widely used by fleet-operators, 601 engineering contractors, and transport imdertakings of every.size and kind. Delvac Special for the engine, Mobilube GX 90 far the gear-box and the drive axle, and Mobilgrease MP are Mobil's all-season lubricants; Mobilgas, Mobil Diesel, and Mobil Gas Oil are the fuels.

If you use Mobil products already, you know they are designed to give you the utmost efficiency with the utmost economy. But there's more to Mobil than that: there may well be a number of ways in which we can help you reduce your cost-per-vehicle/mile still further.

Could you simplify purchasing, for example? Could you simplify the storage and handling of fuels and lubricants? Could you simplify their application and use? Couldn't you simplify administration?

If your answer to any of these questions is "Yes"—or even "Well, perhaps"—Mobil can show you how to reduce the costs and increase the profits. And Mobil can give you practical help! Let our Motor Transport Representative talk it over with you. There is no charge for advice, and free advice now can put money in your pocket later. Get in touch with us today. can ensure that such planning is put into effect. This would not necessarily apply if the driver' were merely.handed a batch of cOnsigrunent notes, and left to determine the sequence of . deliveries according to his own judgment and convenience.

As with all forms suitable for traffic work, the manner in which a summary sheet should be drawn up must obviously vary according to each operator's work. It should include columns for the date, the vehicle number and the driver's name, together with precise instructions as to the day's work. The need for clear and definite instructions cannot be overemphasized.. Information which is self-evident, to a' traffic controller is not necessarily so to a new driver.

• Where. the work necessitates a batch of consignment notes being given to the' driver at the start a the day, appropriate reference numbers should be listed on his instruction summary sheet. This would facilitate any subsequent confirmation of proof of delivery which might be required, and provide 'against . the possible loss of one or more consignment notes. Otherwise a checker Might subsequently be satisfied that all the necessary . signatures had been obtained for the several items detailed on the consignment notes which had been returned, but still be unaware that one or more complete consignment notes were missing.

-Where regular deliveries are made to an agreed timetable, the standard trip times should also be entered on the instruction summary sheet to ,facilitate the subsequent checking of time sheets.

Easy Reference 4 Earlier I emphasized that traffic recording was made easier if the pattern followed a logical sequence and, to ensure this, it, is necessary to provide means of easy reference from one 'form to another. If the customer's original instructions are first recorded in summary, as suggested, the final column of the sheet should give the reference number to the appropriate Line on the working arrangement sheet, on which duties have been allocated to. individual vehicles.

A recommended standard form for recording the initial orders as received from the customer could be divided into 12 vertical columns: The first would consist of the line number, followed by details of the receipt of the order. These could include the date, and time where necessary, and someindication .whether the order was received • verbally over the telephone, , or in writing. Details of the goods to be delivered would then be set out, including the quantity, Where applicable, and other distinguishing details, such as the type of, package and the factory. or branch from which it is to be %collected, and of course, the address to which it is to be delivered.

-• In keeping with the ever-increasing trend for higher standards in both, the timing and regularity of delivery, the next three columns will be devoted to the cuStomer's instructions in this respect, with appropriate entries as to the day, date and time delivery has to be effected. The final column could be headed "Transport Reference Number," or in similar terms, so providing the link with the working arrangement sheet.

Dependent upon the type of work the operator is engaged on, the working arrangement sheet could be drawn up to cover the activities of a day, a week'or' any other appropriate period. In the majority of cases, a week would be 'convenient,If so, the sheet could then be 'divided vertically into seven columns.. to allow for the seven days a week, arranged in whatever order corresponded with the company's working week.

Grouping Vehiclei

Horizontally, the sheet would be divided with one line for each vehicle of the operational fleet.. .Entries .could. be further facilitated' by prior grouping of the vehicles by carrying capacity, and possibly by types of body.

A sample entry for any 'day relative to a particular vehicle would' consist of the • transport reference, number quoted on the instruction summary sheet, together with brief details of the 'destination and a thriller reference !limber of the order issued to the driver.

After collection and delivery there remains the final documentation of traffic to enable charges to customers to be computed, and to provide ready confirmation of proof of delivery. As mentioned earlier, and particularly where large numbers of consignment notes arc necessary, the summary of: their reference numbers on the driver's instruction sheet will assist when a search has to be made.

Where it is customary to quote a rate verbally when the order is received from the customer, as distinct from traffic passing according to standard schedules known to both parties, there must be some method of ensuring that the rate originally quoted is, in fact, the one finally invoiced. It is obviously irritating to the customer to find that he has been Overcharged.

If an error was known to have been made in the first instance, it is better, in the long-term interests of the operator, that the customer should be advised accordingly as soon as possible, rather than wait until the invoices arc sent out. . S.B.

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